Terms and Conditions / Terms of Use for Provest Limited

Effective Date: June 1st, 2025

Welcome to Provest Limited (“Provest”, “we”, “our”, or “us”). By accessing and using our platform, mobile application, website, or any of our services, you agree to be bound by the following Terms and Conditions of Use. Please read them carefully.

1. Eligibility and Acceptance

By accessing or using our services, you confirm that:

  • You are at least 18 years old and have the legal capacity to enter into a binding agreement.
  • You are a resident in Nigeria or using our services under applicable Nigerian laws and regulations.
  • You agree to be bound by these Terms and Conditions and our Privacy Policy.

2. Services Offered

Provest Limited provides financial services, including but not limited to:

  • Investment products and savings plans
  • Loans and credit services
  • Financial advisory and planning
  • Wallet and digital payments services (where applicable)

All services are subject to approval, compliance checks, and applicable regulatory conditions.

3. User Obligations

As a user, you agree to:

  • Provide accurate, current, and complete information during registration and at all times.
  • Maintain the confidentiality of your login credentials and account information.
  • Notify Provest immediately of any unauthorized access or security breaches.
  • Use our services only for lawful purposes and not to engage in fraud, money laundering, or other financial crimes.

4. Customer Identification and KYC/AML Compliance

In compliance with CBN and NDIC regulations and Anti-Money Laundering (AML) laws:

  • We require Know-Your-Customer (KYC) documentation such as a valid ID, BVN, utility bill, and other verifiable information.
  • Provest may verify information through third-party systems or government databases.
  • We reserve the right to suspend or terminate your account if your information cannot be verified or is associated with suspicious activity.

5. Account Use and Restrictions

You may not:

  • Use the platform for any illegal or unauthorized purpose.
  • Attempt to gain unauthorized access to any portion of the platform.
  • Use bots, spiders, or automated systems to interfere with the platform.

We may monitor your usage and enforce penalties, including suspension or legal action.

6. Interest Rates, Fees, and Charges

  • All loan or investment services are subject to applicable interest rates, fees, and penalties, which will be disclosed upfront.
  • Provest reserves the right to review and revise fees subject to regulatory guidelines.
  • Late repayments on loans may incur penalties as stipulated in your loan agreement.

7. Repayment, Default, and Recovery

  • Loan repayment schedules are binding and enforceable.
  • Late payments may attract penalties or interest recalculations.
  • In the event of default, Provest may initiate recovery processes including:
    • Engagement of third-party debt collectors
    • Reporting to credit bureaus (CRC)
    • Legal actions or asset seizure (where applicable)

8. Marketing Communication & Opt-out

You may receive transactional, promotional, or service-related communications via SMS, email, or in-app notifications. You may opt out of promotional messages by following the unsubscribe instructions or emailing us at [insert contact email].

9. Data Privacy and Protection

Provest complies with the Nigerian Data Protection Regulation (NDPR). Your personal and financial data will be:

  • Collected lawfully and with your consent.
  • Used for purposes such as KYC, service delivery, compliance, and marketing (if consented).
  • Stored securely for a minimum of three (3) years.
  • Never sold or shared with third parties without your consent, except as required by law.

For full details, refer to our Privacy Policy.

10. Platform Availability and Downtime

We strive to provide continuous, secure, and error-free access to our services, but we do not guarantee 24/7 availability. We are not liable for:

  • Downtime caused by maintenance or upgrades
  • Network or connectivity issues outside our control
  • Loss of data due to third-party errors or system failures

11. Intellectual Property

All content on the platform—including logos, software, graphics, and texts—is the property of Provest Limited and protected under Nigerian intellectual property laws. Unauthorized use or reproduction is strictly prohibited.

12. Dispute Resolution

  • Any dispute arising out of or in connection with these Terms shall be resolved amicably through mediation first.
  • If mediation fails, disputes shall be resolved through arbitration in Lagos, Nigeria, under the Arbitration and Conciliation Act, Cap A18 LFN 2004.
  • You agree not to initiate any class-action proceedings against Provest.

13. Termination of Service

Provest reserves the right to:

  • Suspend or terminate your access to the platform at any time with or without notice, particularly in cases of fraud or breach of these Terms.
  • Retain user data under regulatory requirements even after termination.

14. Amendments

We may amend these Terms and Conditions from time to time. All updates will be communicated via our website or by email. Continued use of the service constitutes acceptance of the revised Terms.

15. Governing Law

These Terms and all related services are governed by the laws of the Federal Republic of Nigeria and applicable financial regulations by the CBN, NDIC, NITDA, and other relevant authorities.

16. Contact Information

For inquiries, complaints, or further clarification, contact us at:

Provest Limited
Email: [email protected]
Phone: +2348125782220
Address: 2a, Lateef Jakande Road, Agidingbi, Ikeja, Lagos.
Website: www.provesting.com